Terms & Conditions

1. Definitions

• "Bacatá", "We", "Us", "Our" — the advisory practice operating under the name Bacatá, registered in Bogotá, Colombia.
• "Client", "You", "Your" — the individual or legal entity engaging Bacatá's advisory services or using this website.
• "Services" — the business consulting engagements offered by Bacatá, including the Direction Session, Quarterly Companion, and Foundations Review.
• "Engagement" — a specific, agreed consulting project between Bacatá and a Client, defined by scope, deliverables, and fee.
• "Agreement" — these Terms and Conditions together with any written engagement confirmation or statement of work exchanged between the parties.
• "Website" — this website, accessible at https://bacata.cyou.

2. Acceptance of Terms

By using this website or engaging our services, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are acting on behalf of a business, you confirm that you have authority to bind that business to these terms. Use of this website for any purpose constitutes acceptance of these terms.

3. Service Description

Bacatá provides business advisory services to owners and senior leaders of small and mid-sized enterprises. Our three engagements are:

• Direction Session — a half-day structured conversation, one-page action plan, and follow-up call. Fee: $120.000 COP.
• Quarterly Companion — three months of monthly sessions, email support, and a shared decision document. Fee: $210.000 COP.
• Foundations Review — a four-week review of strategy, operations, and finance, culminating in a prioritised roadmap and leadership presentation. Fee: $320.000 COP.

Services are delivered primarily in Spanish or English, in person in Bogotá or remotely. Bacatá reserves the right to decline engagements where there is not a suitable fit for our methodology or expertise.

4. Engagement and Payment

An engagement begins when both parties have confirmed the scope in writing (email confirmation is sufficient). Payment terms are as follows:

• Fees are quoted and payable in Colombian pesos (COP).
• Payment is due in full before the start of the engagement unless a payment schedule has been separately agreed in writing.
• Accepted payment methods include bank transfer to Bacatá's registered account (details provided on invoice) and cash at our Bogotá office.
• Invoices are issued in accordance with Colombian DIAN requirements.

If a client cancels an engagement with less than 48 hours notice before the first scheduled session, Bacatá reserves the right to retain 50% of the agreed fee. Cancellations made with more than 48 hours notice are entitled to a full refund.

5. Client Responsibilities

To allow engagements to proceed effectively, clients agree to:

• Provide accurate and complete information relevant to the engagement.
• Make relevant documents and key personnel available in a timely manner.
• Attend scheduled sessions on time or reschedule with at least 24 hours notice.
• Use our advisory outputs for lawful business purposes only.
• Refrain from using Bacatá's name or outputs in marketing materials without prior written consent.

6. Confidentiality

Bacatá will keep all client information strictly confidential. We will not share client data, business details, or engagement content with any third party without explicit written permission, except where required by Colombian law or judicial order. Clients may request a formal Non-Disclosure Agreement before any engagement; we will provide one promptly.

Equally, clients agree to treat any proprietary methodologies, frameworks, or materials provided by Bacatá during an engagement as confidential and not to reproduce or distribute them without permission.

7. Intellectual Property

All content on this website — including text, structure, and design — is the property of Bacatá unless otherwise indicated. You may not reproduce, republish, or distribute any website content without our prior written consent.

Deliverables produced during an engagement (summaries, plans, roadmaps) are provided to the client for their own internal business use. The underlying methodologies and templates used to produce those deliverables remain the intellectual property of Bacatá.

8. Disclaimers

Our advisory services represent the considered professional judgment of our advisors based on the information available at the time of the engagement. We do not represent that following our recommendations will produce any specific business outcome. Business decisions remain the sole responsibility of the client.

This website is provided on an "as is" basis. We make reasonable efforts to keep it accurate and available, but we do not warrant that it will be error-free or uninterrupted.

9. Limitation of Liability

To the extent permitted by Colombian law, Bacatá's total liability to a client in connection with any engagement is limited to the fee paid for that specific engagement. We are not liable for indirect, consequential, or incidental losses arising from advice given or decisions taken following our advisory work.

Nothing in these terms limits liability for fraud, gross negligence, or personal injury caused by our acts or omissions.

10. Termination

Either party may terminate an engagement by giving written notice. If Bacatá terminates an engagement for reasons unrelated to client conduct, we will refund a pro-rated portion of the fee for work not yet delivered. If a client terminates after work has commenced, Bacatá is entitled to retain the portion of the fee corresponding to work already completed.

11. Dispute Resolution

Both parties agree to attempt to resolve any dispute informally in the first instance, by communicating directly and in good faith. If a dispute cannot be resolved within 30 days, it may be submitted to mediation through the Centro de Arbitraje y Conciliación de la Cámara de Comercio de Bogotá. If mediation does not resolve the matter, disputes shall be referred to the competent courts of Bogotá, Colombia.

12. Governing Law

These terms are governed by the laws of the Republic of Colombia, including the Código Civil, Código de Comercio, and applicable consumer protection regulations. Any legal proceedings shall take place in the jurisdiction of Bogotá, D.C.

13. General Provisions

• Entire Agreement: these terms, together with any written engagement confirmation, constitute the entire agreement between the parties on the subject matter.
• Severability: if any provision is found to be unenforceable, the remaining provisions continue in full force.
• Waiver: failure to enforce any term does not constitute a waiver of that term.
• Assignment: clients may not assign their rights or obligations under an engagement without our prior written consent.

14. Changes to These Terms

We may update these Terms and Conditions from time to time. When we do, we will update the date at the top of this page. Continued use of this website or our services after changes are published constitutes acceptance of the revised terms.

15. Contact

For any legal questions or matters relating to these terms, please contact: